Privacy Policy
Privacy Policy
Effective Date: 08/08/2025
Company: EliteFareConnect
Website: elitefareconnect.com
EliteFareConnect is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and booking services.
By using our services, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of personal information:
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Booking & Travel Details: Passenger names, dates of birth, passport numbers, frequent flyer details, travel preferences.
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Contact Information: Email addresses, phone numbers, billing and mailing addresses.
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Payment Information: Payment card details (processed securely by third-party payment gateways; we do not store full card numbers).
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Technical Data: IP addresses, browser type, device identifiers, and website usage data (via cookies and analytics).
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Marketing Preferences: Newsletter subscriptions, opt-ins/opt-outs.
2. How We Use Your Information
We use your information to:
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Process and confirm flight bookings.
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Communicate booking confirmations, updates, and changes.
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Provide customer support.
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Prevent fraud and ensure secure transactions.
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Improve our website, services, and user experience.
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Send marketing communications if you have opted in (you may unsubscribe anytime).
3. Sharing of Information
We may share your information with:
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Airlines and Travel Suppliers: To issue tickets and manage your booking.
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Payment Processors and Fraud-Prevention Services: For secure payment handling.
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IT & Service Providers: Website hosting, analytics, marketing tools.
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Regulatory or Legal Authorities: Where required by law or to protect our legal rights.
We do not sell personal information to third parties.
4. International Transfers
Because we work with global airlines and service providers, your information may be transferred to countries outside your home country. We ensure that appropriate safeguards (such as data protection agreements) are in place.
5. Data Retention
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We retain booking-related information as required by law and for our business purposes (e.g., accounting, dispute resolution).
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Payment details are never stored by us, only tokenized by secure processors.
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Marketing data is retained until you unsubscribe or request deletion.
6. Cookies & Tracking
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We use cookies and similar technologies for website functionality, analytics, and targeted advertising.
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You may manage cookies through your browser settings.
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For EU/UK users: we will request cookie consent in line with GDPR/UK law.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
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Access & Correction: Request access to or correction of your personal information.
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Deletion: Request deletion of your personal data (subject to legal obligations).
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Opt-Out of Marketing: Unsubscribe from promotional emails.
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GDPR (EU/UK): Rights to data portability, objection, restriction of processing, and lodging complaints with a supervisory authority.
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CCPA (California): Right to know what data we collect, opt-out of “sale” of data (we do not sell), and request deletion.
8. Data Security
We implement reasonable technical and organizational measures to protect your data, including encryption, access controls, and fraud detection tools. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect data from children. If we become aware of such collection, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services means you accept the updated Policy.
11. Contact Us
For privacy-related inquiries, requests, or complaints, please contact us:
EliteFareConnect: