An In-Depth Review of Japan Airlines First Class on the 777-300ER from Chicago to Tokyo
- Zoe Ferguson
- Sep 22
- 4 min read
If luxury in air travel were a competition, Japan Airlines (JAL) would be a strong contender for one of the top airlines, the Japanese hospitality and friendliness is unbeatable. Their first class service is renowned for its exceptional quality, and this review will guide you through an entire journey on the 777-300ER from Chicago to Tokyo. From the attentive preflight experience to luxurious onboard amenities, every detail has been crafted for comfort and elegance.
Preflight Experience
Upon arriving at O'Hare International Airport, you immediately feel the difference in Japan Airlines' first class service. The dedicated check-in area is a calm retreat from the rest of the check in area. Friendly staff members greet you with genuine smiles, creating an inviting atmosphere that sets the stage for your journey.
Once checked in swiftly, passengers are invited to the American Airlines Flagship First Lounge since Japan Airlines partners with American as they are both One world airlines. The lounge boasts cozy seating, various food options, a cocktail bar, private shower facilities, and peaceful quiet areas, making it easy to relax and recharge before your flight.
While not as good as Japan Airlines own lounges in Tokyo, its still a nice place to start a flight away from the very busy terminal.
Boarding Process
When it's time to board, first class passengers enjoy priority boarding, making the transition smooth and stress-free. As you board the 777-300ER, you're immediately greeted by a very spacious although a little dated cabin.
Japan Airlines' first-class cabin features just eight seats, arranged in a 1-2-1 layout to ensure privacy and exclusivity. Each seat comes with a large armchair, and a spacious ottoman. While a bit dated compared to their new a350 first which I am yet to try, the cabin is still very chic and elegant, with everything you would expect.
Onboard Experience
Seat and Comfort:
The seat design and comfort on the 777-300ER are amazing, although the seat isnt the most private it still rivals most other first class products. The spacious seating easily converts into a fully flat bed, complete with amazing bedding that guarantees restful sleep. Legroom is abundant, and there is ample storage for personal items.
Passengers have control over seat adjustments, lighting, and the entertainment system through a user-friendly remote interface. The large personal screen makes it easy to choose from a wide variety of movies, TV shows, and music, ensuring endless entertainment throughout the flight.
Dining Experience:
The onboard dining experience is often regarded as one of the standout features of Japan Airlines first class. Passengers can indulge in a multi-course kaiseki meal or select from a variety of Western dishes. Each course is crafted with care, showcasing seasonal ingredients and beautiful presentation.
For instance, starting with an assortment of sushi, you could be presented with succulent tuna or delicate shrimp, followed by a choice of main courses like teriyaki chicken or grilled fish. Each dish exemplifies attention to detail, highlighting the flavors of high-quality ingredients. The wine list is extensive, featuring premium selections that perfectly complement the meal.
The service during dining is superb, with flight attendants who balance attentiveness with discretion. They are well-versed in the menu and can provide personalized recommendations based on your preferences.
Amenities and Services:
Beyond comfortable seating and gourmet meals, JAL offers a rich array of amenities to elevate the onboard experience. Upon boarding, each passenger receives a stylish amenity kit filled with luxury skincare products, a comfortable eye mask, pajamas and high-quality noise-canceling headphones.
The well-trained cabin crew reflect Japanese hospitality, making you excited to touch down in Japan. They are consistently present to assist with any request, whether it's refilling your drink or sharing anecdotes about the flight’s journey. Their friendly and welcoming attitude enhances the overall flying experience and makes you feel valued.
In-Flight Entertainment:
The in-flight entertainment system is another impressive aspect of Japan Airlines first class. With a large screen and an extensive library encompassing over 200 movies, there is always something to watch, from the latest blockbusters to classic films. Navigating through options is easy, thanks to an intuitive interface.
For those needing to stay connected, Wi-Fi is available for purchase. This feature allows business travelers to catch up on work or simply surf the web, making the long flight more productive.
Arrival in Tokyo
As the plane begins to descend into Tokyo, the cabin crew prepares for a smooth landing. They offer refreshments one last time, allowing passengers a moment to enjoy the last taste of their luxurious journey. Upon landing at Haneda International Airport, first class passengers benefit from expedited immigration and customs processing, ensuring a swift and hassle-free exit.
This seamless transition from the impeccable first class experience to the lively atmosphere of the airport is truly appreciated after a long haul flight.
Final Thoughts on the Experience
Flying Japan Airlines in first class on the 777-300ER from Chicago to Tokyo is an experience that lives up to its promises of excellence. From the luxurious onboard amenities and exceptional service, every element of the journey is crafted to provide comfort and enjoyment.
Whether traveling for business or leisure, the first-class experience with Japan Airlines is unparalleled. With their focus on detail, upscale dining choices, and commitment to customer satisfaction, it's easy to see why Japan Airlines is a top choice for travelers looking for a premium flying experience.
In summary, if the opportunity arises to fly Japan Airlines first class, do not hesitate. The combination of luxury, comfort, and outstanding service guarantees a memorable journey that sets the gold standard for air travel.